Terms & Conditions

Thank you for patronizing Writers.ng. The following terms and conditions are meant to smoothen and clarify the relationship between Writers.ng and you, our valued customer. By using and continuing to use our services, you are agreeing to these terms and conditions so please take the time to read through them carefully.

As a registered user, it is your sole responsibility to maintain the integrity of your account by protecting your username and password. We assume that any action taken while logged in as a registered user has been authorized by the holder of the account, and Writers.ng maintains the right to hold the registered user of record accountable for those actions. In the event that your username and/or password have been compromised, it is your sole responsibility to inform us of the breach. We will then provide you with a new username and password which you are solely responsible for protecting.

The following terms and conditions are effective as of July 15th, 2017.


Prohibitions

Please be advised that the following actions are prohibited by users and could result in a deletion of your account without notice:

  1. Making available your username and/or password to any person who does not have the authority to order content services for you and/or your business entity.
  2. Creating more than one user account at any given time.
  3. Using your account for the purpose of any illegal, fraudulent or immoral activity

Note that an order will not be started until the correct payment has been received by Writers.ng.


Privacy Policy

Information we may collect from you as you browse our website may include:

  • Your name, address, e-mail address and phone number(s).
  • Details of orders you place through the Site and of the fulfillment of your orders.
  • Records of correspondence (including any further information we may request from you) when you contact us to request information, report a problem, or provide feedback on our services.
  • Standard information automatically collected by our web server including your IP address.
  • Details of your visits to our site, including access time.
  • When you download and use our Services, we automatically collect information on the type of device you use and operating system version.

We never sell, rent or share any of your Information (except anonymous cumulative information) with any third party. We only use the Information you provide as follows:to provide you with the services that you wish to use; for internal record keeping, billing, accounting and market research purposes; to respond to any queries, complaints or requests for further information; to improve the content of our Site; to customize the content and/or layout of page on our Site; to notify you about important functionality changes and modifications to our site and to provide you with information about our services.

We may also use your data, or permit certain third parties to use your data, to provide you with information about goods and services which may be of interest to you and we (or they) may contact you about these by such means as e-mails or SMS.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with cumulative information about our users. We may also use such cumulative information to help advertisers reach their target audience. We may make use of the personal information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

We may provide your personal information to companies that provide services such as our chat feature, to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

In certain situations, Writers.ng may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We will not sell, distribute or disclose your Information without your consent, unless required or permitted to do so by law such as to comply with a subpoena, or similar legal process or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Upon request Writers.ng will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by contacting our support team.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other information we collect about you.

Writers.ng and our third party partners may employ cookies to improve our user experience. Cookies are placed on a hard drive by the user’s browser in order to store and track information about your time on the site. It is within your rights as a user to block cookies from being placed on your hard drive, but you should be aware that by doing so, the site may lose some of its functionality.


Confidentiality Clause

As a content service provider, we understand that we may be made privy to certain confidential information regarding your personal or business entity. Under these circumstances we agree to protect your confidential information to the best of our ability. While we will never disclose your confidential information intentionally, Writers.ng will not be held responsible or liable for any breach in our security system. As a registered user you assume all the risk and responsibility for using our site. We will not be held liable for any loss, injury, damage, cost, penalty or claim that results as a use of our site, whether it be direct or indirect. Even if we had been advised of or had knowledge of the chance that any loss, injury, damage, cost, penalty or claim could occur from the use of our site, we will not be held liable.


Content Policy

Full copyright of any products/services or other materials delivered to you is retained by us and our writers. Subject to payment for Products we grant you a non-exclusive licence to use the products you have ordered for your personal, non-commercial use only. You agree not to distribute, publish, transmit, modify, display or create derivative products from, or exploit the products and/or contents of this Site, without our prior written consent. You will be responsible for all losses we may suffer as a result of any and all unauthorized use e of any products and/or material available from this Site.

You may not put your name on any Product. All Products and/or any other written materials delivered by us to you are for research and/or reference purposes only. We do not condone, encourage, or knowingly take part in plagiarism or any other acts of academic fraud or dishonesty. We strongly adhere to and abide by all copyright laws, and will not knowingly allow any customer to commit plagiarism or violate copyright laws. By using our services, you agree that any product and/or other written material delivered is provided only as a model/example document for research use.

All Products are acquired from freelance writers who transfer all rights and ownership to the company and/or its affiliates and partners;

Our team of writers are all under individual contract to maintain our high standards for content and to only provide content to our customers that is 100% original. However there is a 10% accepted plagiarism rate for all products of Writers.ng, which is the generally accepted rate worldwide. In the case of a dispute due to plagiarism detected in a paper our writer has completed, we only accept a scanned version of the plagiarism report from either turnitin.com itself, or your professor or university. No other document can serve as valid proof that the paper is plagiarized.

You must ensure that any materials you provide to us do not infringe the intellectual property or other rights or any other person or violate any applicable laws. If they do, you will be responsible for any losses which we may incur as a result.

You will not be provided with articles or e-books in their entirety. Rather, excerpts cited in the product are delivered for referencing purposes. Furthermore, a service fee is assessed for the collection and delivery of materials, including links to sources from where the material is available in its entirety for purchasing or viewing.

Neither the company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the products and/or other written material received from the Site. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships/​awards/​grants/​prizes/​titles/​positions, failure, suspension, or any other disciplinary or legal actions. Purchasers of Products from the Site are solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of such Products

We acknowledge that to the best of our knowledge, our services will not infringe on any patent or copyright laws. If you have a reasonable suspicion that they have, you agree to notify us solely and immediately so that we may first conduct our own investigation into the allegation.


Revision Policy

We are always ready to revise your paper if it does not entirely meet your expectations. We will revise your paper at no cost if your request is in line with our terms:

  1. Your revision directions should remain the same and not conflict with your initial specifications.
  2. You must submit your request for revision using the request revision button on your personal order page.
  3. You can request a revision at any time before approving your order, but you have only 7 days after the order has been approved to request a revision.

If you require significant changes to the original order or request a revision 7 days after an order has been approved, you will have to pay an extra fee. Contact our admin for an estimate.

For orders with the Progressive Delivery feature (longer than 20pages and delivered in batches as agreed upon by writer and customer- (most frequently full Thesis or Dissertation orders) the deadline for a revision request is limited to 21 days after initial approval.

Please note that we hold the rights to extend the deadline for revision as per the writer’s request in cases where the delivery time frame you have initially paid for allows such extension.

When requesting a different writer, please remember that additional time is needed to find a new writer, so make sure you adjust your revision deadline accordingly. We suggest you add an extra 24 hours to the initial deadline for the new writer.


Payment Policy

In order for your order to be processed and the project to be begun, We require a full deposit upfront. This policy applies to new clients and their initial orders as well as ongoing clients who work with Writers.ng on a retainer basis. Your project details will not be passed onto the writer and work will not commence until we are able to verify that we have received proper payment.

You will be immediately notified if payment is needed in order to begin your order. If the payment is not made within seven (7) days of the notification, we will assume that you no longer are interested in having the content written and cancel the request along with any project details.

If a customer desires to cancel an order, this must be done with a written notice within 48 hours days of placing the order. The customer will still be held liable for the payment of any expense that was incurred and/or any product which is already completed. This will be based on a percentage of the order completed. Customers may not attempt to cancel an order once it has been completed and will be responsible for the full agreed payment amount.

If at any time a client wishes to pay bonus money to a writer for an exemplary job, this should be done alongside the regular payments. Writers.ng will then distribute 75% of that bonus to the appropriate writer, retaining 25% to be distributed to the editors and management.


Refund Policy

Customer’s requests for refunds will be treated as a revision, and our team will work to revise the content to your satisfaction. Customers agree that it is their responsibility to provide us with the correct information and specification/direction in order to ensure that the content ordered is always received to your satisfaction. Although as a general rule, we don’t offer refunds due to the time and effort taken by our writers to deliver content, we will make every effort in our power to correct a customer’s project if you are not satisfied. However, your satisfaction is our first concern and we can provide credit for our services at our discretion. Each request for a refund will be reviewed on a case by case basis and the final resolution left solely to the discretion of Writers.ng. Any revision or refund request must be made within three (3) days after approval by customer. If after three (3) days we do not receive a response from you, it will be our assumption that you are satisfied with the work done and will tag the order as completed.


Relationship Policy

Our team consist of numerous writers with expertise in specific areas and niches. We retain the right to assign a writer to your projects at our discretion. Content assignment will be based on the expertise of our individual writers and the tone of the content you are requesting. If you are a frequent user of our services and have developed a preference for one writer in particular, we will do everything in our power to assign them your projects (depending on their availability), but Writers.ng makes no guarantee that this will always be possible.

Any communication between a customer and a writer will only take place through our site, facilitated by the user’s account. Any communication with one or more of our writers outside our terms will be regarded as a direct breach of contract, and your right to our services will be terminated immediately. This includes, but is not limited to, conversations regarding your order, requests for content without the intervention of Writers.ng locating them personally and initiating contact, and providing them with payments or bonuses outside of our site.


Disclaimer

Writers.ng is a custom writing service that provides online custom-written papers, such as seminar papers, research papers, thesis papers, essays, dissertations, business proposals, reports, and other custom writing services inclusive of research materials for assistance purposes only. These custom papers should be used with proper references. All products are provided solely as examples for research, reference, and/or for the purposes of learning how to write a paper in a proper manner and in a particular citation style.

The Site is accessed via the World Wide Web, which is independent of us. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We do not represent that the Site is appropriate or available for use in any jurisdiction other than Nigeria.

The Site may contain hyperlinks to websites and resources owned by third parties. These third party websites and resources may have their own terms of use and privacy policies and you should review them. We do not accept any responsibility or liability for any third party websites and resources and your access and use of such services and content is at your own risk. Before supplying any personal information to any other website, we recommend that you check that website’s privacy policy.

In no event will we be liable for any loss or damage arising as a result of any modifications we may make to the Site.


Changes to these terms and conditions

Writers.ng reserves the right to make changes, revisions, omissions and additions to these terms and conditions at our discretion. We are under no obligation to inform you of any such changes, revisions, omissions or additions, although we will attempt to inform our users through email. Your continued use of our site and services serves as acknowledgement to these terms and conditions and any changes made hereafter. You agree that it is your sole responsibility to read and review these terms and conditions in order to stay informed of any changes.


Disclaimer

Writers.ng is a custom writing service that provides online custom-written papers, such as seminar papers, research papers, thesis papers, essays, dissertations, business proposals, reports, and other custom writing services inclusive of research materials for assistance purposes only. These custom papers should be used with proper references. All products are provided solely as examples for research, reference, and/or for the purposes of learning how to write a paper in a proper manner and in a particular citation style.

The Site is accessed via the World Wide Web, which is independent of us. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We do not represent that the Site is appropriate or available for use in any jurisdiction other than Nigeria.

The Site may contain hyperlinks to websites and resources owned by third parties. These third party websites and resources may have their own terms of use and privacy policies and you should review them. We do not accept any responsibility or liability for any third party websites and resources and your access and use of such services and content is at your own risk. Before supplying any personal information to any other website, we recommend that you check that website’s privacy policy.

In no event will we be liable for any loss or damage arising as a result of any modifications we may make to the Site.